Goettl Air Conditioning Tucson Blog

Is It Time for a Heating Replacement?

temperature-just-rightIf we were to ask you what your first choice would be in terms of a big, exciting purchase, “a new heating system” probably would not be at the top of that list. This is understandable, of course. Heaters aren’t all that exciting to most homeowners in general, and the fact that we live in a pretty warm climate here means that they are not really on our mind all that much. All that being said, though, you are going to need a heating replacement eventually.

When that time comes, work with the Tucson heating professionals that you know you can count on: us! Goettl Air Conditioning Tucson is dedicated to providing our clients with the best experience possible, both in terms of customer service and in the big picture as concerns their ongoing comfort. That is why we want to help you understand when it makes sense to replace your home heating system. Here’s a hint—don’t wait for a complete breakdown before doing so!

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Don’t Ignore These Common Signs of Heating Problems

stopwatchAs great as it would be to invest in a new heating system and to know with all certainty that you will never run into problems with it, that really is not the case. All heaters, even those that are manufactured by the most trusted names in the industry, are mechanical systems and, like all other mechanical systems, they are going to run into operational problems from time to time. The best thing to do is to learn to recognize the signs of trouble and deal with them in a prompt manner.

Today, we are going to explore some of the common signs that heating repairs in Tucson are necessary. That way, you’ll know what to look for and when to call for help. Sure, we don’t use our heating systems around here nearly as much as we use our air conditioners. That does not mean, however, that we can afford to ignore the signs of trouble we do encounter. If you think your heater is struggling, give the pros here at Goettl Air Conditioning Tucson a call.

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Carbon Monoxide: How to Keep Your Family Safe From This Silent Killer

By Ken Goodrich

According to the Centers for Disease Control and Prevention, each year accidental carbon monoxide poisoning sickens more than 25,000 people in the U.S. and nearly 500 people die annually from exposure to the odorless and undetectable gas. In the desert, the cool months of December, January and February are typically when most homeowners and their families are vulnerable as gas heaters are used to keep warm. However, a few simple tips can help prevent illness and death. Here’s what you need to know.

How can I ensure the air my family breaths doesn’t have carbon monoxide poisoning?

Installing and maintaining a carbon monoxide detector is the best defense to prevent illness and death from carbon monoxide. Since “CO” is odorless and colorless, a detector can help save your loved ones. CO is produced when fuel is burned to produce heat and a detector is the only way to monitor the gas levels in your home.

Is a CO detector expensive and can I install one by myself?

Installing and maintaining a carbon monoxide detector is not difficult, however finding the right location to install one is vital. Include information here on where to install. A typical stand-alone detector will cost between $20 to $50.

What are the symptoms of CO poisoning?

Headaches, dizziness and an upset stomach are key indicators that CO might be at unhealthy levels in your home. Unfortunately, people sleeping are unaware that they might be breathing the gas so it’s important that CO detectors are located near sleeping areas in your home and have alarms loud enough to wake you.

Who is at risk for carbon dioxide poisoning?

Everyone is at risk for high levels of CO, however, the most vulnerable are infants, elderly and those with chronic heart disease.

 

What else should I know about CO?

Like smoke detectors, make sure you replace the batteries in your carbon monoxide detector annually in your home. In dessert areas , we always recommend homeowners do this in the spring when they service their HVAC systems before the summertime heat.

You should have your HVAC system, water heater and any other gas burning appliances checked by a qualified technician each year to ensure there are no leaks or unknown harm looming.
Ken Goodrich is owner and CEO of Goettl Air Conditioning

About Goettl Air Conditioning
Goettl Air Conditioning, established in 1939, offers the highest quality AC and heating equipment and a full range of maintenance, repair and replacement services. Goettl operates in the Phoenix, Tucson, Las Vegas and Southern California areas. All Goettl technicians are background-checked, drug-tested and receive continuous technical training to make them the best in the industry. Goettl AC was recently named the “Best HVAC” company by readers of Arizona Foothills Magazine’s “Best of Our Valley 2018”

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Why Does My Furnace Keep Shutting Down?

cold-manRunning your heater in Arizona is not going to be a daily occurrence, at least not for much of the year. That being said, if you think that you can squeak by without a great heater installed in your home, you really need to think again. The professional heating technicians on our team are here to tell you that, when temperatures do drop, it doesn’t matter how long they drop for. You deserve to be comfortable in your home at all times. That simply won’t be the case if your furnace is malfunctioning.

One common issue that homeowners run into with their furnaces is short cycling. This is the event in which a heater starts up, but runs only briefly before cycling back down. It may not seem like the biggest problem in the world, especially if the system is still heating your home effectively despite the erratic behavior. However, short cycling can have a number of negative consequences for your furnace, and may result in the need for serious furnace repairs in Tucson if it is not addressed in a timely fashion.

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Is Your Furnace Blowing Cool Air?

furnace-repairLiving in Arizona means long, hot summers and very mild winters. If you think this means your AC is the only home comfort system worth considering, though, think again. We may not suffer through subzero temperatures and big snow dumps the way that they do in the Northeast or the Midwest, but wintertime temperatures around here can and do get too cold for comfort. That is why you really cannot afford to overlook any problems with your home heating system.

These problems manifest themselves in a variety of ways. Some issues, like the development of a strange sound, may be easy to miss. A furnace that is blowing cool air is a much more obvious sign of trouble, though. If your furnace is failing to deliver sufficiently heated air throughout your home, then you need to contact us in order to schedule professional furnace repairs in Tucson, AZ with technicians that you can trust. When we do the job, the job is done right.

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Heat Pump Repairs: Refrigerant Leaks

heat-and-coolThe heat pump is a very popular home heating system in this part of the country. Because our winters are quite mild, many homeowners flock to the heat pump due to the fact that it works as both an air conditioning and a heating system. This is made possible thanks to the system’s use of a refrigerant cycle, as well as a component called a  reversing valve. We’ll get into all of that in a bit more detail below.

First, though, we want to remind you that any system using refrigerant in its operation, from central air conditioners to heat pumps, are inherently at risk of developing refrigerant leaks. Refrigerant leaks can prove to be quite damaging to the system in question, and they also severely limit the system’s ability to keep one’s home comfortable. Learning to spot the signs of a refrigerant leak is something that every homeowner using a refrigerant based system should take seriously. Here are a few tips to help you spot them in your system.

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Ken Goodrich, CEO of Goettl Air Conditioning

Originally published: 12.01.17 by HVACR Business Staff

Ken Goodrich, CEO of Goettl Air Conditioning

We sat down with Ken Goodrich, owner and CEO of Goettl Air Conditioning. Recently, Goettl made a $10 million investment on a mixed-use building that will become its headquarters and state-of-the-art technician training center. Goodrich discussed growing up in the industry, the art of acquiring companies and the need to give back to the community.

1. How did you get started in this industry?

I was recruited by my father, at the age of 10, to hold the flashlight for him while he worked on air conditioners. By the time I was old enough to drive, I was proficient as an air conditioning technician and ran service calls.

2. Is this what you always wanted to do?

No. I grew up in Las Vegas and it can be miserably hot on those roofs. I decided that wasn’t the way I wanted to make a living, so I went to college and got a degree in finance. When I interviewed for finance jobs, I’d get offers that were half of what I was making in HVACR. I couldn’t wrap my head around making half the pay, so I just decided to start my own business and go with what I knew.

3. So, you actually started your own company?

About the time I decided to return to HVAC, my dad fell ill and passed away. I purchased the business from my mother, it was called Racee Air Conditioning. I went to work on building an enterprise rather than a family business.

4. How did that business evolve?

Over the next 10 years, I had my struggles learning how to run a business and understanding how to implement business systems and processes, as well as creating management teams and leading people. Eventually, I built a fairly successful company, which attracted an HVACR industry consolidator in 1997.

5. What did you do next?

I sold the company and worked for them for a couple of years. Being a part of a larger company exposed me to operating processes, acquisition strategies and new perspectives on how bigger business is done. I was intrigued to see if I could take that knowledge and apply it to another company.

6. So, you started another company?

In 2001, armed with my new-found perspective, I started putting some businesses together in Las Vegas and Phoenix, and we grew sizeable in those markets. We had five locations and ended up selling them to the same buyer as last time, in early 2008. I became the division vice-president, then the president of the Western Division for several years, when the opportunity presented itself to purchase Goettl Air Conditioning. It was something I could not pass up, as Goettl has been a part of my career since I started.

7. What intrigued you about acquiring Goettl?

Goettl was the brand of the first air conditioner I shined the flashlight on for my dad when I was 10-years-old. Goettls were designed to operate in the high ambient temperatures of the Sonoran and Mohave Deserts. So, when I was growing up and learning the business, my dad installed Goettls.

8. How many businesses have you acquired?

In my career I’ve acquired 60 or more businesses. In my latest venture, I have acquired four, one in California, and three in Las Vegas. We currently have branches in Las Vegas, Phoenix, Tucson and Corona, Calif.

9. Are there more plans to grow?

Yes. We’re aiming to significantly increase our footprint throughout California. Our next move is toward Sacramento, and then going further into Los Angeles. We’re in what they call the Inland Empire, Riverside County area, which is hot weather. But, we want to expand that office to service further towards the coast and the L.A. county border.

10. How do you ensure you’re not too big?

I’m the guy who says, “Okay. We can go now” or “We need to slow down a little bit”, and it’s all based on performance metrics. We count 22 things every single day. We talk about the cause and the effect of why those numbers are right or wrong, and what to do about it. If we’re not routinely hitting those metrics, we slow down and regain our focus.

11. What’s the key to acquiring a company?

The number one thing you have to start with is leadership — leadership inside the branch or the business. Usually, when I find struggling companies, it’s because they’re struggling with management.

12. How do you fix that?

We establish a culture of achievement, customer service, accountability and teamwork. We create that culture, and then we accelerate the performance of the business. If I had to break it down to one thing, its leadership.

13. Once you install leadership, what’s next?

You have to find the talent. This is one of the key reasons for the new Goettl University, because we’re not only going to train our technicians and installers, we’re going to train our next management teams. Leadership skills and management skills will be part of our curriculum.

14. How are you setting up that curriculum?

We’ve recruited two industry trainers and they’re currently preparing the curriculum for all the key, basic understandings of the trade, and repairing and installing air conditioning systems. We’ve also taken that to the next level whereby we’re really close to being done McDonaldizing our business.

15. Can you explain that?

We have every repair, every type of installation documented — pictures and a training curriculum on each and every one of them, so that we can bring a guy in who has some experience, and then we’re going teach him to build a Big Mac our way, so to speak.

16. Can you tell us about your sponsorship at the College of Southern Nevada?

When the economy was down in 2008, they were looking at programs to cut out, and the HVACR school was one on the chopping block. I really respect the head of the program, Dennis Soukop. He’s put out some great people and done so much for the industry, I couldn’t let the program fail. I created a $250,000 endowment to basically show the college and the governor that the program had meaning and supporters.

17. What else has Goettl done to help the school?

We’ve also done an endowment for $100,000 to help veterans who graduate from the program. It gives them their first set of tools of the trade. There are two other scholarships: one is the Son of a Gun Scholarship which you’re eligible to receive if you’re the son of a contractor and want to learn the trade.

18. Why is it so important to give back like that?

It’s incumbent upon all business owners to give back to the communities in which they earn their livings. It’s also an effective way to rally your team around things other than the business to create a good work environment. If we rally the team around giving back to the community, helping the veterans or helping the homeless, it builds a stronger team.

19. How important is a company culture?

It’s everything. Culture is one of the key elements to a good turnaround. It’s the leadership and the culture.

20. How do you ensure you’re getting the quality you expect from your team?

I clearly define who we are and communicate that to the team. I define our vision and our mission, and we establish best practices to achieve these things. We also develop a culture of accountability to ensure we deliver an outstanding customer experience each time we are in a home and we motivate our team to achieve our goals.

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Ken Goodrich, CEO of Goettl Air Conditioning

Originally published: 12.01.17 by HVACR Business Staff

Ken Goodrich, CEO of Goettl Air Conditioning

We sat down with Ken Goodrich, owner and CEO of Goettl Air Conditioning. Recently, Goettl made a $10 million investment on a mixed-use building that will become its headquarters and state-of-the-art technician training center. Goodrich discussed growing up in the industry, the art of acquiring companies and the need to give back to the community.

1. How did you get started in this industry?

I was recruited by my father, at the age of 10, to hold the flashlight for him while he worked on air conditioners. By the time I was old enough to drive, I was proficient as an air conditioning technician and ran service calls.

2. Is this what you always wanted to do?

No. I grew up in Las Vegas and it can be miserably hot on those roofs. I decided that wasn’t the way I wanted to make a living, so I went to college and got a degree in finance. When I interviewed for finance jobs, I’d get offers that were half of what I was making in HVACR. I couldn’t wrap my head around making half the pay, so I just decided to start my own business and go with what I knew.

3. So, you actually started your own company?

About the time I decided to return to HVAC, my dad fell ill and passed away. I purchased the business from my mother, it was called Racee Air Conditioning. I went to work on building an enterprise rather than a family business.

4. How did that business evolve?

Over the next 10 years, I had my struggles learning how to run a business and understanding how to implement business systems and processes, as well as creating management teams and leading people. Eventually, I built a fairly successful company, which attracted an HVACR industry consolidator in 1997.

5. What did you do next?

I sold the company and worked for them for a couple of years. Being a part of a larger company exposed me to operating processes, acquisition strategies and new perspectives on how bigger business is done. I was intrigued to see if I could take that knowledge and apply it to another company.

6. So, you started another company?

In 2001, armed with my new-found perspective, I started putting some businesses together in Las Vegas and Phoenix, and we grew sizeable in those markets. We had five locations and ended up selling them to the same buyer as last time, in early 2008. I became the division vice-president, then the president of the Western Division for several years, when the opportunity presented itself to purchase Goettl Air Conditioning. It was something I could not pass up, as Goettl has been a part of my career since I started.

7. What intrigued you about acquiring Goettl?

Goettl was the brand of the first air conditioner I shined the flashlight on for my dad when I was 10-years-old. Goettls were designed to operate in the high ambient temperatures of the Sonoran and Mohave Deserts. So, when I was growing up and learning the business, my dad installed Goettls.

8. How many businesses have you acquired?

In my career I’ve acquired 60 or more businesses. In my latest venture, I have acquired four, one in California, and three in Las Vegas. We currently have branches in Las Vegas, Phoenix, Tucson and Corona, Calif.

9. Are there more plans to grow?

Yes. We’re aiming to significantly increase our footprint throughout California. Our next move is toward Sacramento, and then going further into Los Angeles. We’re in what they call the Inland Empire, Riverside County area, which is hot weather. But, we want to expand that office to service further towards the coast and the L.A. county border.

10. How do you ensure you’re not too big?

I’m the guy who says, “Okay. We can go now” or “We need to slow down a little bit”, and it’s all based on performance metrics. We count 22 things every single day. We talk about the cause and the effect of why those numbers are right or wrong, and what to do about it. If we’re not routinely hitting those metrics, we slow down and regain our focus.

11. What’s the key to acquiring a company?

The number one thing you have to start with is leadership — leadership inside the branch or the business. Usually, when I find struggling companies, it’s because they’re struggling with management.

12. How do you fix that?

We establish a culture of achievement, customer service, accountability and teamwork. We create that culture, and then we accelerate the performance of the business. If I had to break it down to one thing, its leadership.

13. Once you install leadership, what’s next?

You have to find the talent. This is one of the key reasons for the new Goettl University, because we’re not only going to train our technicians and installers, we’re going to train our next management teams. Leadership skills and management skills will be part of our curriculum.

14. How are you setting up that curriculum?

We’ve recruited two industry trainers and they’re currently preparing the curriculum for all the key, basic understandings of the trade, and repairing and installing air conditioning systems. We’ve also taken that to the next level whereby we’re really close to being done McDonaldizing our business.

15. Can you explain that?

We have every repair, every type of installation documented — pictures and a training curriculum on each and every one of them, so that we can bring a guy in who has some experience, and then we’re going teach him to build a Big Mac our way, so to speak.

16. Can you tell us about your sponsorship at the College of Southern Nevada?

When the economy was down in 2008, they were looking at programs to cut out, and the HVACR school was one on the chopping block. I really respect the head of the program, Dennis Soukop. He’s put out some great people and done so much for the industry, I couldn’t let the program fail. I created a $250,000 endowment to basically show the college and the governor that the program had meaning and supporters.

17. What else has Goettl done to help the school?

We’ve also done an endowment for $100,000 to help veterans who graduate from the program. It gives them their first set of tools of the trade. There are two other scholarships: one is the Son of a Gun Scholarship which you’re eligible to receive if you’re the son of a contractor and want to learn the trade.

18. Why is it so important to give back like that?

It’s incumbent upon all business owners to give back to the communities in which they earn their livings. It’s also an effective way to rally your team around things other than the business to create a good work environment. If we rally the team around giving back to the community, helping the veterans or helping the homeless, it builds a stronger team.

19. How important is a company culture?

It’s everything. Culture is one of the key elements to a good turnaround. It’s the leadership and the culture.

20. How do you ensure you’re getting the quality you expect from your team?

I clearly define who we are and communicate that to the team. I define our vision and our mission, and we establish best practices to achieve these things. We also develop a culture of accountability to ensure we deliver an outstanding customer experience each time we are in a home and we motivate our team to achieve our goals.

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WINTER FREEZE WARNING!

TUCSON – (Dec. 06, 2017) Freezing weather is expected to arrive in Tucson this week and homeowners are urged to follow a few proven steps to prevent expensive pipe damage and plumbing repairs.

When cold air enters the perimeter around your residence, it causes piping to expand which often leads to leaks, breaks and other potentially costly repairs. Stopping this expansion and freezing is key to keeping your pipes operational.

Gary Eisenhauer, a manager at The Sunny Plumber, recommends a few preventative tips as the weather turns cold. These include:

  • When a freeze is expected, slowly run one or two faucets to keep water moving through the lines.
  • Outdoor hoses and their connection to water sources are particularly vulnerable to freezing weather. Eisenhauer advises consumers to unscrew hoses from the outdoor facet to allow for drainage and keep outside hose bibs open to allow water to drain.
  • All outside pipes and hose spigots should be insulated as best as possible. This is easy to do with the purchase of an installation kit from your local hardware store.
  • Pipes running against exterior walls, like those in kitchens, are often subject to freezing and typically have little to no insulation. Keep cabinets under kitchen and bathrooms sinks open to allow for warm air flow to prevent freezing.
  • Pipes in unheated areas like basements, attics and near garages are also susceptible to damage from cold. Take special care to insulate these areas.
  • Heat tape is a great product to insulate water pipe. These “pipe sleeves” could be as simple as newspaper wrapped around pipes to keep them warm and insulated.
  • During cold spells, Eisenhauer recommends keeping your thermostat set at the same temperature during the night and day – this helps regulate temperatures and prevent unwanted expansion.

“In Tucson we are used to sunny, dry and warm conditions so thinking about our pipes freezing isn’t too common,” said Eisenhauer. “By following a few tips and using common sense, homeowners can avoid a costly and messy situation.”

 

About The Sunny Plumber

The Sunny Plumber offers the highest quality plumbing services throughout the Southwest. All plumbers are experienced in solving a wide variety of plumbing problems including drain cleaning, leak detection, sewer line and garbage disposal repair. The company also sells, installs and services standard and tankless water heaters. All plumbers are background-checked, drug-tested, and receive continuous technical training to make them the best in the industry. The Sunny Plumber was recently named the “Best Plumbing Company” in the state by readers of Arizona Foothills Magazine’s “Best of Our Valley 2017.” For more information, visit thesunnyplumber.com.

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Why Heat My Home with a Heat Pump?

AC-with-moneyDo you have an interest in energy efficiency, versatility, and convenience when it comes to the systems that you use in your home? If so, then using a heat pump in Tucson, AZ may be right for you. Be sure to schedule your heat pump installation, maintenance, repair, and replacement services with us, so that you can get the very best that your heat pump has to offer. Remember, no HVAC system is ever going to truly impress if it is not properly sized, installed, and serviced.

When you work with the technicians on our team, fortunately, you won’t have to worry about that.  We will not only help you to better understand why a heat pump may be the right option for your home, but we will also make sure that the heat pump you decide to use is expertly sized to manage your heating and cooling demands, and that it receives top of the line services from  the time of installation through to its eventual replacement.

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